COGSPIRACY
CONSPIRING TO MAKE EVERY RIDE BETTER.
Cycling...It's personal
It's an addiction
It's what we do
It's a way of life
Walking just takes too long
Our Lights
The truth is out there – “So is the right light for you!”, say the lads at Cogspiracy.
Ryder Lights are designed to help cyclists stand out day and night, combining powerful LEDs, intelligent technology and practical designs that make it easier to be seen by other
riders and drivers.From compact “be – seen” lights to high-performance rear and front lights, Ryder offers lighting for every kind of ride. Choose from simple battery-powered lights with exceptionally long run times or advanced USB-rechargeable models featuring daylight-visible output, wide-angle visibility, gyroscope-assisted levelling and accelerometer-enabled brake modes.With secure tool-free mounting, multiple operating modes and durable, weather-resistant
construction, Ryder Lights are built for the demands of real-world cycling.Visibility on the road is key, use a rear daytime running light on every ride.Ryder - Powerful when you need it. Simple when you want it. Reliable every ride.We've seen the light. Have you?
Our Pumps
A pump is a pump is a pump – “Not So!!! “ say the lads at Cogspiracy. A good bicycle pump isn't something you think about — until you need one. That's when reliability matters.
Ryder Pumps are manufactured by Giyo in Taiwan, a specialist bicycle pump manufacturer with more than 30 years of experience in the global cycling industry. From compact mini
pumps for roadside emergencies to high-pressure floor pumps for workshop and home use, Ryder combines practical design, quality materials and proven pump technology.With features including Smart-head automatic Presta and Schrader compatibility, lightweight composite and aluminium construction, ergonomic handles, thumb-lock levers, pressure gauges and inflation capability up to 160 PSI, Ryder pumps are designed to make getting the right pressure into your tyres simple and dependable.Whether you're heading out for your morning ride, lining up for the weekend's big event or dealing with an unexpected puncture miles from home, Ryder Pumps give you the confidence that your pump will be ready when you need it.Ryder — dependable inflation. Every ride.A good bike pump isn't something you think about until you need it. That's why Ryder focuses on creating bicycle pumps that are dependable, efficient, and built to last.Available through Cogspiracy, Ryder's innovative range of bike tyre pumps has been developed from original designs backed by years of experience in the global cycling industry. Every feature is carefully considered to meet the practical needs of everyday riders and serious cyclists alike.Whether you're topping up tyre pressure before a weekend ride, maintaining your bike at home, or dealing with a puncture miles from anywhere, Ryder pumps are designed to perform when it counts. Strong construction, reliable pressure delivery, and user-friendly operation make them an essential part of any cyclist's toolkit.Shop Ryder bicycle pumps at Cogspiracy and ride with confidence knowing you're equipped with gear designed for real-world cycling.
Ryder Pumps, manufactured in Taiwan by GIYO, one of the cycling industry's most respected pump specialists. These bike pumps are the result of more than 30 years of dedicated design, engineering, and manufacturing expertise.Unlike many brands that outsource development, GIYO designs and manufactures its pumps in its own Taiwan factory, maintaining strict quality standards at every stage of production. Known globally for innovation, durability, and reliability, GIYO has built its reputation by producing high-performance bicycle pumps trusted by riders, bike shops, and cycling professionals worldwide.When you choose a Ryder pump from Cogspiracy, you're investing in industry-leading quality, precision engineering, and dependable performance that's designed to keep you riding with confidence for years to come.
Bike Pump Ryder Slim Air SL
Lifetime Guarantee
Ryder Slim Air SL bike pump is a compact, reliable mini hand pump designed for on-the-go bicycle tyre inflation. It features an alloy barrel and an ergonomic fold-out handle to make roadside or trailside inflation manageable.Key Specifications & Features• Universal Valve Compatibility: Uses a "Smarthead" design that automatically fits both Presta and Schrader valves without needing to swap internal parts.• Maximum Pressure: Capable of reaching up to 120 PSI, making it suitable for both high-pressure road bike tyres and mountain bike tyres.• Ergonomic T-Handle: The pump handle folds out into a T-shape to provide a more comfortable, secure grip and reduce hand strain during high-pressure pumping.• Durable Construction: Features a lightweight but rugged aluminium/alloy barrel designed to withstand the stress of manual pumping.• Mounting Included: Comes complete with a frame-mounting bracket and fixings so you can secure it directly underneath a bottle cage.• Lifetime Guarantee: Backed by Ryder's lifetime guarantee.
Bike Pump Air Stick Plus
Lifetime Guarantee
The Ryder Airstick Plus is a lightweight and compact bicycle hand pump designed for everyday riders. Built with a robust composite material, it offers a high-performance, dual-valve design capable of outputting a maximum pressure of 100 PSI, making it ideal for restoring pressure on both road and mountain bikes.Key Features & Specifications• SmartHead / Dual Valve Compatibility: Automatically fits both Presta (FV) and Schrader (AV) valves seamlessly, eliminating the need for separate adapters.• Thumb-lock Lever: Features a secure locking lever that ensures an airtight seal on the valve to prevent leakage during inflation.• Handle Storage: The compact handle functions as a small storage space, allowing you to conveniently stow small essentials like patch kits.• Ergonomic Grip: Designed with a comfortable rubber insert on the handle to give extra grip and better control when pumping.• Durable Construction: Made from lightweight plastic/composite components with durable internals engineered for long-lasting trail or road reliability.• Lifetime Guarantee: Backed by Ryder's lifetime guarantee.
RIVAL PRO 2.0 FLOOR PUMP
Lifetime Guarantee
The Ryder Rival Pro 2.0 Floor Pump is a popular workshop and home floor pump designed for reliable and high-pressure tyre inflation.Built with a robust composite material, it offers a high-performance, dual-valve design capable of outputting a maximum pressure of 160 PSI, making it ideal for restoring pressure on both road and mountain bikes.Key Features & Specifications• Smarthead Valve System: Automatically adjusts to fit both Presta and Schrader valves without requiring any manual adapters or internal changes.• Thumb-Loc Lever: A secure thumb-lock lever that guarantees an airtight seal during heavy pumping to prevent air loss.• High-Pressure Capacity: Pumps up to 160 PSI (approx. 11 Bar), making it versatile enough for skinny road bike tyres as well as mountain bike configurations.• 2-Inch Gauge: Includes an integrated, high-visibility 2″ gauge showing precise real-time PSI and Bar metrics.• Chassis Build: Built around a durable steel barrel combined with a reinforced nylon or steel base depending on the exact regional batch, providing structural stability.• Lifetime Guarantee: Backed by Ryder's lifetime guarantee.
CO2 AIRING ADAPTOR PRO
Lifetime Guarantee
The Ryder CO2 Airing Adaptor Pro (also known as the Ryder CO2 Pro Adaptor) is an ultra-light, compact tyre inflation tool engineered for quick roadside or trailside bicycle tyre repairs.Made from a durable, precision-machined alloy, it threads directly onto standard 16g or 25g threaded CO2 canisters. Its standout feature is an integrated control tap/knob that gives you complete control over the gas flow, allowing for controlled inflation, partial fills, or quick pressure top-ups without gas wastage.Key Features & Specifications• Valve Compatibility: Features a smart-head design that automatically fits both Presta and Schrader valves without needing additional adaptors.• Airflow Control: Built-in control tap/dial provides 100% reliable regulation over the CO2 release.• Material: Rugged, lightweight CNC-machined alloy body.• Canister Compatibility: Works with standard threaded 16g and 25g CO2 cartridges.• Lifetime Guarantee: Backed by Ryder's lifetime guarantee.
CO2 IMPRESS ADAPTOR
Lifetime Guarantee
The Ryder CO2 Impress Adaptor is a compact, lightweight tire inflation head engineered for quick on-the-go bicycle tire deployment.Built with a durable alloy body, its primary feature is a press-down, spring-loaded mechanism that gives riders fast control over inflation without relying on manual twist-valves.Key Features & Specifications• Spring-Loaded Activation: Features a simple press/depress action mechanism that releases the compressed gas rapidly and smoothly when pushed onto the valve.• Material: Built using a precision-machined alloy body to withstand extreme high pressure and sub-zero temperatures during decompression.• Valve Compatibility: Specifically engineered to fit Presta valves securely, with some updated kit variants offering dual Presta/Schrader support to cover both road and mountain bike profiles.• Reliability: Built with an airtight seal to ensure zero valve mishaps or wasted gas during emergency roadside or trailside fixes.• Lifetime Guarantee: Backed by Ryder's lifetime guarantee.
AV/FV VALVE ADAPTOR
Lifetime Guarantee
The Ryder AV/FV Adaptor is a highly affordable bike tool designed to convert a Presta valve (FV / French Valve) into a Schrader valve (AV / American/Car Valve).This compact brass adapter screws onto the narrow Presta valves typically found on road, gravel, and higher-end mountain bikes, allowing you to easily inflate your tyres using standard car-style pumps, track pumps, or air compressors at local petrol stations.Key Features & Specifications• Function: Changes Presta (FV) valve to Schrader (AV) valve thread.• Material: Typically durable brass construction.• Application: Ideal for carrying on rides for emergency service station stops or home inflation with standard floor pumps.• Availability: Available individually (often under $5 NZD) or in workshop bulk bags.• Lifetime Guarantee: Backed by Ryder's lifetime guarantee.
RYDER CO2 PRO ADAPTOR
Lifetime Guarantee
The Ryder CO2 Pro Adapter is a super-lightweight, alloy-constructed cycling tire inflator designed for rapid emergency tire inflation.Manufactured by the cycling accessories brand Ryder, its standout feature is an integrated control tap/knob that gives you 100% control over the airflow, preventing accidental CO2 discharge and allowing for precise tire top-ups.Key Features & Specifications• Dual Valve Compatibility: It naturally fits both Presta and Schrader valves securely without needing extra, easily-lost adapters.• Airflow Control Tap: The precision-machined control knob lets you manage how fast the CO2 releases or close the flow entirely mid-fill.• Canister Compatibility: Directly threads onto standard 16g or 25g threaded CO2 canisters.• Alloy Body: Built with a durable, precision-machined alloy casing instead of brittle plastic.• Ultra-Compact Size: Small enough to disappear into a jersey pocket or a standard bike saddlebag.• Lifetime Guarantee: Backed by Ryder's lifetime guarantee.
Our Lube
“Because every good relationship needs a little lubrication”, so say the lads at Cogspiracy.
Keeping your chain properly lubricated is one of the simplest ways to keep your drivetrain running smoothly, efficiently and quietly. The problem? Applying chain lube can be messy, wasteful and surprisingly easy to get wrong.Ryder Luberetta changes that. Designed specifically to make chain lubrication cleaner, easier and more precise, Luberetta uses a Patented silicone dispensing system that delivers a controlled drop of lubricant directly where it belongs onto the chain rollers.No spraying. No dripping lube over your frame. No covering the drivetrain in excess lubricant. Just a simple, controlled application where you need it.Luberetta is designed to take the guesswork out of chain maintenance. Simply fill the compact applicator with your Ryder chain lubricant, run it gently along the chain and let the dispenser do the work. The specially designed silicone chain guide helps direct lubricant onto the chain while its integrated fins can help remove dirt from the chain surface as you apply the lube. The result is a cleaner, more controlled way to maintain your drivetrain while
avoiding unnecessary lubricant waste.Luberetta is compact enough to become part of your everyday riding kit. It holds approximately 15ml of lubricant and can easily be carried in a jersey pocket, saddle bag or riding pack - making it particularly useful for longer rides, touring and bike-packing when your chain needs attention away from home.Award-Winning Innovation sometimes the best cycling products aren't the most complicated ones. They're the products that look at an everyday problem and find a much better way of solving it.That's exactly what Luberetta does. Its simple and effective approach to chain lubrication earned it a Eurobike Award in 2021, recognising its innovative solution to a familiar cycling maintenance problem.Whether you're maintaining your bike at home or carrying essential maintenance gear on the road, Ryder Luberetta makes keeping your chain lubricated cleaner, simpler and more precise.Ryder Luberetta - put the lube where it belongs.
Ryder Luberetta
Workshop Refill 500ml
The Ryder Luberetta Workshop Refill 500ml is a high-volume, environmentally friendly water-based wax chain lubricant formulated with a citrus oil tackifier. This formula is engineered specifically to refill the patented silicone dispensing tips of the Ryder Luberetta chain wax system, making it a staple for frequent home mechanics or commercial workshops looking to reduce mess and friction.Key Features & Specifications• All-Weather Formulation: Suitable for both road and off-road riding in wet or dry conditions.• Drivetrain Performance: Friction-reducing properties improve gear shifting and significantly reduce drivetrain noise.• Eco-Friendly Base: Uses a clean, biodegradable water-based wax formula instead of heavy petroleum oils.• Bulk Maintenance: The generous 500ml quantity serves as a cost-effective bulk solution for refilling standard 15ml portable Luberetta dispensers.• 500ml Ryder wax based lube.
Ryder Luberetta
Off-set Plus 125ml
Luberetta, the Ryder Innovation, patented, award-winning compact chain lube dispenser for bicycles – 8,9,10,11,12 speed chain compatible – for Road bike, mountain bike, commute bike, ebike + 125ml environmentally friendly wax bike chain lube.-Patented silicone dispenser puts a drop on each link.
-No mess or wastage.
-Perfectly sealed with pincap to keep the unit from clogging and the lube from drying out.
-Prefilled with 125ml Ryder Wax Lube.
-Suitable for both road & off-road use in all weather conditions.
-Environmentally friendly: water-based wax lube with citrus oil tackifier.
-Friction-reducing formula improves shifting and reduces drivetrain noise.
-US, EU, UK, and ZA Design Protected International Patent Pending.Lubing a bicycle chain is crucial for proper maintenance and optimal performance. However, many cyclists tend to neglect this important task due to the perceived mess involved and the difficulty in applying the lube correctly to each chain link. This can lead to inefficiencies while riding and even the risk of the chain breaking.To address this issue, we designed the Luberetta chain guide, which simplifies the lubing process while ensuring that each link receives adequate lubrication in the middle of the link where it should be. Our patented silicon dispenser, which took two years to perfect, uses surface tension to hold a drop of lube and releases it when it hits a link. Simply backpedalling with Luberetta attached to the inside bottom half of the chain applies the lube, eliminating waste and mess.Our patented pincap also ensures no lube leakage during storage or transportation. We also offer a larger offset bottle, containing 125ml of environmentally friendly chain wax lube, which can be easily applied with our unique offset head. This larger bottle can provide at least 20 applications, making lubing your chain a quick and easy task.Luberetta is unmatched in its performance and was recognized as one of the award-winning accessories of 2021 at the Eurobike International show in Germany.Patented Applicator HeadThe Patented dispenser is designed to apply a drop of lube on every link as the chain is rotated. This makes it quick, easy and most importantly cleaner than any other chain lube on the market. The quicker it is, the more likely it is that you will do it more often, reducing drive train wear and improving your shifting.Replaceable Silicon InsertsThe Luberetta comes with an extra Silicon applicator. Chains are highly destructive and so when the head wears out, you can replace the applicator with a new one, adding a new lease of life to your favorite chain lube applicator.Specially formulated Ryder Wax chain lubeThe Ryder Wax chain lube with citrus tackifier offers exceptional lubrication, improving shifting and reducing drivetrain noise. The tackifier helps the wax lube to migrate into the links and to metal-on-metal wear areas.
About Us
We’re two blokes in our 50s who’ve spent years riding the roads, hitting the trails, and discovering what makes a great bike even better.We know our bikes, we know our gear, and we know the difference the right accessories can make to every ride.Sure, we’re over 50, but we’re still fit, still fast enough, and definitely not ready to hang up our helmets!We’re passionate about finding quality bike accessories that make riding more enjoyable, comfortable, and fun.We’re here to help you gear up, get out there, and keep the wheels turning - because life’s better on two wheels!
Terms of Service
Effective Date: 01-August-2026
Last Updated: 01-August-20261. Acceptance of These Terms
Welcome to Cogspiracy.
These Terms of Service ("Terms") govern your access to and use of www.cogspiracy.com (the "Website").
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, you should discontinue use of the Website.
You represent that you are legally capable of entering into a binding agreement under applicable law.2. About the Website
The Website provides information about products, educational content, reviews, recommendations, articles, guides, and related resources.
The content provided on the Website is intended for informational purposes only.
Purchases are not completed through the Website. Products promoted on the Website may be purchased through Amazon Australia or other third-party retailers.
When you leave the Website and visit a third-party retailer, that retailer's own terms, conditions, and privacy policies apply.3. Changes to These Terms
We may update these Terms from time to time.
Changes become effective when the updated version is published on the Website.
Your continued use of the Website after updated Terms are published constitutes acceptance of the revised Terms.4. Use of the Website
You agree to use the Website only for lawful purposes.
You must not:
• Use the Website in violation of any applicable law or regulation
• Attempt to gain unauthorised access to the Website or associated systems
• Interfere with the operation, security, or functionality of the Website
• Upload or distribute malicious code, viruses, or harmful software
• Scrape, harvest, or systematically collect Website content using automated means without permission
• Copy or reproduce Website content for commercial purposes without prior written permission
• Misrepresent your identity or affiliation with another person or organisation
• Use the Website in a manner that may damage its functionality, reputation, or availability
We reserve the right to restrict or terminate access to users who breach these Terms.5. Intellectual Property
Unless otherwise stated, all content on the Website is owned by or licensed to Cogspiracy and is protected by applicable intellectual property laws.
This includes:
• Text
• Graphics
• Product descriptions
• Logos
• Images
• Branding
• Website design elements
• Articles, guides, and educational content
You may view, download, or print content from the Website for personal, non-commercial use only.
You may not reproduce, distribute, republish, modify, create derivative works from, sell, or otherwise exploit Website content without prior written permission.
Nothing in these Terms transfers any intellectual property rights to you.6. User Communications
If you submit information to us through a contact form, email, social media message, survey, or other communication channel:
• You retain ownership of your content
• You grant us the right to use that information for responding to your enquiry and operating our business
• You confirm that the information provided is accurate to the best of your knowledge
• You confirm that providing the information does not infringe another person's rights
You should not submit confidential, proprietary, or sensitive information unless it is reasonably necessary to your enquiry.
Our collection and handling of personal information is governed by our Privacy Policy.7. Product Information
We make reasonable efforts to ensure information published on the Website is accurate and current.
However:
• Product specifications may change
• Product availability may change
• Pricing may change
• Third-party information may change without notice
We do not guarantee that any Website content will always be accurate, complete, current, or error-free.
You should independently verify product information before making purchasing decisions.8. No Reliance
While we make reasonable efforts to ensure information published on the Website is accurate and current, you should independently evaluate products before making purchasing decisions.
Any product recommendation, review, rating, opinion, comparison, or commentary published on the Website reflects our views at the time of publication and should not be relied upon as the sole basis for a purchasing decision.9. Third-Party Websites and Amazon Links
The Website may contain links to third-party websites, including Amazon Australia.
These links are provided for convenience only.
We do not control and are not responsible for:
• Third-party website content
• Third-party products
• Third-party services
• Third-party privacy practices
• Third-party security practices
• Third-party business operations
Your use of third-party websites is entirely at your own risk and subject to the terms and policies of those third parties.10. Affiliate Links and Sponsored Content
The Website may contain affiliate links, sponsored content, advertising, or promotional material.
If a purchase is made through certain links, Cogspiracy may receive a commission or other benefit at no additional cost to you.
Where required by law or industry best practice, commercial relationships will be appropriately disclosed.
Affiliate relationships do not affect our commitment to providing honest information, reviews, and opinions.11. Informational Content Disclaimer
The Website provides general information only.
Content published on the Website is not intended to constitute:
• Legal advice
• Financial advice
• Accounting advice
• Medical advice
• Technical advice tailored to your circumstances
• Professional advice of any kind
You should seek independent professional advice appropriate to your circumstances before relying on information published on the Website.
Any reliance on Website content is at your own risk.12. Disclaimer of Warranties
Except to the extent that a guarantee, warranty, right, or remedy cannot lawfully be excluded, restricted, or modified, the Website is provided on an "as available" and "as is" basis.
We do not guarantee:
• Continuous Website availability
• Uninterrupted Website operation
• Error-free content
• Compatibility with all devices or browsers
• Freedom from security vulnerabilities
• Freedom from viruses or malicious software
While we take reasonable steps to maintain and protect the Website, we cannot guarantee that it will always operate without interruption or error.13. Limitation of Liability
Nothing in these Terms excludes, restricts, or modifies any rights or remedies that cannot lawfully be excluded under applicable law, including rights arising under:
• The Australian Consumer Law
• The New Zealand Consumer Guarantees Act 1993
• The New Zealand Fair Trading Act 1986
• Any other applicable consumer protection legislation
Subject to the above paragraph and to the maximum extent permitted by law, Cogspiracy will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive loss or damage arising out of or relating to your use of the Website.
Where liability cannot be excluded, our liability will be limited to the minimum extent permitted by law.14. Consumer Rights
Nothing in these Terms is intended to exclude, restrict, or limit any consumer rights, guarantees, warranties, remedies, or protections that cannot lawfully be excluded under applicable law.
If you are entitled to statutory consumer rights under applicable legislation, those rights remain unaffected by these Terms.15. Website Availability
We may at any time:
• Modify Website features
• Add or remove content
• Suspend access
• Conduct maintenance
• Upgrade systems
• Discontinue part or all of the Website
Subject to any rights that cannot lawfully be excluded, we are not responsible for loss arising from temporary Website downtime, interruption, delay, maintenance activities, or modification of Website features.16. Privacy
Our collection, use, storage, disclosure, and protection of personal information is governed by our Privacy Policy.
By using the Website, you acknowledge that you have had the opportunity to review our Privacy Policy.17. Governing Law
These Terms are governed by and interpreted in accordance with the laws of New Zealand.
You agree to submit to the non-exclusive jurisdiction of the courts of New Zealand for the resolution of any dispute arising out of or relating to these Terms or your use of the Website.
Before commencing formal legal proceedings, both parties agree to make reasonable efforts to resolve any dispute through good-faith discussions.
Nothing in these Terms excludes, restricts, or modifies any rights, guarantees, remedies, or protections that cannot lawfully be excluded under applicable consumer protection legislation, including the New Zealand Consumer Guarantees Act 1993, the New Zealand Fair Trading Act 1986, and applicable Australian consumer protection laws.18. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be severed to the extent necessary, and the remaining provisions will continue in full force and effect.19. Entire Agreement
These Terms and our Privacy Policy govern your use of the Website.20. Contact Information
If you have questions about these Terms, please contact:Cogspiracy
Website: www.cogspiracy.com
Email: [email protected]
Privacy Policy
Effective date: 01-August-2026
Last updated: 01-August-20261. About this Privacy Policy
Cogspiracy respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Cogspiracy (“we”, “us”, or “our”) collects, holds, uses, discloses, protects, and disposes of personal information when you:
• Visit www.cogspiracy.com
• Contact us through our website
• Communicate with us by email or through social media
• Follow a product link from our website to Amazon Australia
• Otherwise interact with us or our services
This Privacy Policy is designed to reflect applicable privacy requirements in New Zealand and Australia, including the New Zealand Privacy Act 2020 and, where applicable, the Australian Privacy Act 1988 and the Australian Privacy Principles.
Our website provides information about products that are available for purchase through Amazon Australia. Purchases are not completed directly through www.cogspiracy.com.2. What is personal information?
Personal information is information about an identifiable individual.
It may identify you directly, such as your name or email address. It may also include information that could reasonably identify or distinguish you when combined with other information, such as device information, online identifiers, or information contained in correspondence.3. Personal information we collect
The personal information we collect depends on how you interact with us.
Information you provide
We may collect:
• Your name
• Your email address
• Information you enter into a website contact form
• Information contained in emails or other correspondence you send to us
• Information you provide through social media interactions
• Feedback, questions, or product-related enquiries
• Other personal information you choose to provide
Please do not provide sensitive or unnecessary personal information through our website or by email.
Information collected automatically
When you visit our website, we or our service providers may automatically collect:
• Your Internet Protocol address
• Browser and device information
• Operating system information
• General or approximate geographic location
• Pages viewed
• Time spent on pages
• Referring websites or sources
• Website interactions and usage events
• Cookie identifiers, client identifiers, or similar online identifiers
• Technical information used to operate, secure, and improve our website
Some of this information may constitute personal information under applicable privacy law.4. How we collect personal information
We may collect personal information:
• Directly from you when you contact us
• Through website contact forms
• Through emails you send to us
• Through interactions with our social media accounts
• Automatically through cookies and similar technologies
• Through Google Analytics
• Through our website hosting, security, email, or technical service providers
• From Amazon or another third party, where permitted and relevant to operating our business
If we receive personal information about you from another person or organisation, we will provide any notification required by applicable law unless an exception applies.5. Why we collect and use personal information
We may collect and use personal information to:
• Respond to questions and enquiries
• Provide customer support
• Communicate with you about a matter you have raised
• Provide information about products you have asked about
• Operate, maintain, protect, and improve our website
• Understand how visitors use our website
• Diagnose technical issues
• Protect against fraud, misuse, and security threats
• Maintain appropriate business and correspondence records
• Manage our relationships with service providers
• Comply with applicable laws and lawful requests
• Establish, exercise, or defend legal rights
• Operate and develop our business
We will not use your personal information for a materially different purpose unless permitted by law and, where required, we have provided notice or obtained your consent.6. Providing personal information
You may browse our website without providing your name or email address.
If you contact us, we may need your name, email address, and sufficient information about your enquiry to provide an appropriate response.
You are not required by law to provide this information. However, if you do not provide an email address or enough information about your enquiry, we may be unable to respond or assist you.7. Email communications
If you contact us through our website or by email, we may use your contact details to:
• Respond to your enquiry
• Request information needed to understand or resolve your enquiry
• Provide follow-up information reasonably connected with your enquiry
• Maintain an appropriate record of our correspondence
We will not add you to a general marketing list merely because you contacted us.
We do not currently publish or distribute an email newsletter.
If we send promotional or marketing emails that are not reasonably connected with your enquiry, we will obtain any consent required by applicable law.
Any commercial marketing email we send will:
• Clearly identify the sender
• Provide valid contact information
• Include a clear and accessible unsubscribe facility
You may withdraw your consent to marketing communications at any time by using the unsubscribe facility in the message or contacting us at [email protected].
Withdrawing consent to marketing communications will not prevent us from sending enquiry-related, transactional, legal, or security communications where appropriate.8. Google Analytics
We use Google Analytics 4 to understand how visitors use and interact with our website.
Depending on our configuration and your cookie choices, Google Analytics may collect:
• Website usage events
• Session information
• Pages visited
• Approximate geographic location
• Browser and device information
• Referral information
• Cookie identifiers
• Client identifiers
• Other online identifiers
• Information about interactions with website content
We do not intend to transmit your name, email address, contact-form message, or other directly identifying information to Google Analytics.
Information collected through Google Analytics is handled in accordance with Google’s privacy policies and applicable service terms.9. Cookies and similar technologies
Cookies are small data files that websites may place on your device.
We may use cookies and similar technologies to:
• Operate essential website functions
• Maintain website security
• Remember visitor preferences
• Understand website usage
• Measure website performance
• Diagnose technical problems
• Improve website content and usability
Where applicable, our website provides controls that allow you to accept or reject non-essential analytics cookies.
You may also be able to block or delete cookies through your browser settings. Blocking some cookies may affect the operation or functionality of certain parts of the website.
Your cookie choices apply to the browser and device on which you make them. If you use another browser or device, you may need to make your choices again.10. Product links and Amazon Australia
Our website displays information about products that may be purchased through Amazon Australia.
When you select an Amazon product link:
• You will leave www.cogspiracy.com
• You will enter a website or service operated by Amazon
• Amazon’s privacy policies and terms will apply to your interaction with Amazon
• Amazon may independently collect information associated with your account, order, payment, delivery, return, and customer-service activity
Cogspiracy does not collect payment-card details or process Amazon orders through www.cogspiracy.com.
Amazon may provide sellers with certain order, customer, fulfilment, reporting, or customer-support information. If we receive personal information from Amazon, we will handle it in accordance with this Privacy Policy, our obligations as an Amazon seller, and applicable law.
We are not responsible for Amazon’s independent privacy practices. We encourage you to review Amazon’s privacy policy before providing personal information or completing a purchase through its platform.
If a product link is an affiliate or commission-earning link, this will be identified through an appropriate disclosure on our website.11. When we disclose personal information
We may disclose personal information to service providers that assist us with:
• Website hosting
• Domain and email hosting
• Website development and maintenance
• Contact-form processing
• Website security and fraud prevention
• Website backups
• Analytics, including Google Analytics
• Email communications
• Professional accounting, legal, or advisory services
We may also disclose personal information:
• When required or authorised by law
• In response to a lawful request from a court, regulator, or government authority
• Where reasonably necessary to protect our rights or the rights of others
• To investigate suspected fraud, misuse, or security incidents
• In connection with a sale, restructuring, or transfer of all or part of our business, subject to appropriate safeguards
We do not sell personal information to third parties.
Service providers are given only the information reasonably required to perform the services for which they have been engaged.12. Overseas processing and disclosure
Some organisations that support our website and business may process or store information outside New Zealand or Australia.
These organisations may include:
• Google
• Our website hosting provider
• Our domain and email hosting providers
• Our contact-form provider
• Our website security provider
• Our backup and technical support providers
• Amazon and its related service providers
The countries in which information is stored or processed may vary according to the infrastructure and service locations used by these providers.
Where required by applicable law, we will take reasonable steps to ensure that an overseas recipient is subject to appropriate privacy protections or that another lawful safeguard applies.
You may contact us at [email protected] if you would like further information about the overseas handling of personal information.13. Security of personal information
We take reasonable administrative, technical, and organisational steps appropriate to the nature of the information we hold to protect personal information from:
• Loss
• Misuse
• Unauthorised access
• Unauthorised disclosure
• Interference
• Alteration
• Destruction
Our safeguards may include restricted access to business systems, strong authentication, appropriately secured service providers, software updates, backups, and secure disposal practices.
No method of transmitting information over the internet or storing information electronically is completely secure. Although we cannot guarantee absolute security, we take reasonable steps to manage foreseeable privacy and security risks.14. Retention and disposal
We retain personal information only for as long as reasonably necessary to:
• Respond to an enquiry
• Manage related follow-up communications
• Provide customer support
• Maintain appropriate business records
• Meet legal and regulatory obligations
• Resolve disputes
• Establish, exercise, or defend legal rights
• Prevent or investigate fraud and security incidents
We periodically review the personal information we retain.
When personal information is no longer reasonably required, we take reasonable steps to securely delete or de-identify it unless we are required or permitted by law to retain it.15. Accessing and correcting your personal information
Subject to applicable law, you may request:
• Confirmation of whether we hold personal information about you
• Access to personal information we hold about you
• Correction of inaccurate, incomplete, or outdated personal information
• Information about how your personal information has been used or disclosed
To make a request, contact our Privacy Contact using the details in section 21.
We may need to verify your identity before providing access to personal information or making a correction. We may also request additional information to help us locate the relevant records.
We will respond within the period required by applicable law.
If we are legally entitled to decline or limit a request, we will explain the reason where required.16. Privacy breaches
A privacy breach may include accidental or unauthorised access to, disclosure of, alteration of, loss of, or destruction of personal information.
If a suspected privacy breach occurs, we will:
• Take reasonable steps to contain it
• Investigate what happened
• Assess the information and individuals affected
• Evaluate the likelihood and seriousness of potential harm
• Take reasonable remedial action
• Document our assessment and response
• Notify affected individuals and the relevant privacy regulator where required by law17. Children’s privacy
Our website is intended for a general audience and is not specifically directed at children.
We do not knowingly seek to collect personal information from children without any consent required by applicable law.
If you believe a child has provided personal information to us, please contact us at [email protected]. We will investigate the matter and take appropriate action, which may include deleting the information.18. Third-party websites
Our website may contain links to websites and services operated by third parties, including Amazon and social media platforms.
The inclusion of a link does not mean that we control or endorse the third party’s privacy practices.
Third parties are responsible for their own websites, security, terms, and handling of personal information. We encourage you to review the privacy policy of any third-party website before providing personal information.19. Privacy enquiries and complaints
If you have a question, concern, or complaint about how we have handled your personal information, please contact our Privacy Contact:Privacy Contact: Privacy Business Partner
Business: Cogspiracy
Email: [email protected]
Website: www.cogspiracy.com